Haagse Hopper

The Hague Hopper is an 8-seater bus that runs flexible public transport whenever you want. The van runs between Benoordenhout and the centre of The Hague. Via the Ride Pingo app, you book where you want to get on and off; there is no fixed timetable. Other people can get on and off along the way.

Book a ride via the Ride Pingo app or by calling 0900 9281 (+ € 1.00 per call).

1. Book a ride via the Ride Pingo app or by phone on 0900 9281 (€1.00 per call).
2. Go to the stop you indicated in the reservation and pay for the ride to the driver. A ride costs €1.50. Please note that payment can only be made by bank card.
3. Get on the bus and be taken to the stop of your choice.

1. Download the app from the Google Play Store or Apple Store.
2. Create an account in the app and log in
3. Enter the final destination. Using your location, the app searches for a ride with the nearest departure stop.
4. The offered ride tells you what time you will be picked up at the stop.
5. Go to the departure stop. The bus will come for you at the indicated time. Please note that the time may change slightly.
6. Show your ticket number to the driver and buy your ticket.

Yes, you can.
1. Go to the menu bar at the top left of the app.
2. Click View profile and click Delete Account.
3. The account is now deleted.

The Haagse Hopper is for anyone who wants to travel by public transport. You do not have to become a member or apply for permission from the municipality to do so.

The Haagse Hopper is an 8-seater bus, recognisable by the HTM style and the Haagse Hopper logo.

The Haagse Hopper is operated with 8-seater buses.

Book a ride via the Ride Pingo app or by phone on 0900 9281 (€1.00 per call)
1. Download the app via the Google Play Store or from the Apple Store.
2. Create an account in the app and log in
3. Enter the final destination. Using your location, the app searches for a ride with the nearest departure stop.
4. The offered ride tells you what time you will be picked up at the stop.
5. Go to the departure stop. The bus will come for you at the indicated time. Please note that the time may change slightly.
6. Show your ticket number to the driver and buy your ticket.

You can book a ride one hour in advance. Half an hour before departure, you will see the final pick-up time in the Ride Pingo app.

This is how you plan a booked ride in advance:

1. Enter the final destination. Using your location, the app searches for a ride with the nearest departure stop.
2. Tap the clock icon on the right, next to Request ride.
3. Choose the desired Departure time and tap Confirm.
4. The ride offered tells you what time you will be picked up at the stop.

The Haagse Hopper is designed to book a ride at short notice. The bus will come to the chosen stop as soon as possible.

No, this is not possible. Due to the limited number of seats, it is important to book in advance. In the app, you will see the fastest option to depart from this stop.

There are 13 stops within Benoordenhout and Den Haag Centrum where you can hop on and off.

1. Stop Floris Arntzeniusplein
2. Stop Thérèse Swartzestraat
3. Stop Laan van Clingendael (Noord)
4. Stop Breitnerlaan
5. Stop Hart Nibbrigkade
6. Stop Van Hoytemastraat
7. Stop Johannes Bildersstraat
8. Stop Weissenbruchstraat
9. Stop Jozef Israëlsplein
10. Stop Koninginnegracht
11. Stop Koninklijke Schouwburg
12. Stop Kneuterdijk
13. Stop Den Haag Centraal Station

View the map.

The Haage Hopper does not have fixed Departure times. Through the app, you reserve a seat on the bus. The bus comes to the stop at the time indicated in the Ride Pingo app.

The Haagse Hopper runs on weekdays from 07:00 - 21:00 and on Saturdays and public holidays from 12:00 - 24:00.*
* With the exception of public holidays, the Haagse Hopper does not ride on Sundays,

With the Haagse Hopper, you can travel to and from the Benoordenhout and the centre of The Hague. The Haagse Hopper does not have a fixed route but does have 13 fixed stops where you can get on and off.

1. Stop Floris Arntzeniusplein
2. Stop Thérèse Swartzestraat
3. Stop Laan van Clingendael (Noord)
4. Stop Breitnerlaan
5. Stop Hart Nibbrigkade
6. Stop Van Hoytemastraat
7. Stop Johannes Bildersstraat
8. Stop Weissenbruchstraat
9. Stop Jozef Israëlsplein
10. Stop Koninginnegracht
11. Stop Koninklijke Schouwburg
12. Stop Kneuterdijk
13. Stop Den Haag Centraal Station

View the map.

The Haagse Hopper is not wheelchair accessible. If you travel by wheelchair or mobility scooter, you can use Regiotaxi Haaglanden or AV070.

In the Ride Pingo app, you follow the bus in real time. You can also see here what the expected arrival time of the bus is.

The Haagse Hopper is for everyone, there is no minimum age for independently travelling children. Please note: As a parent/carer, you remain responsible for your travelling child. For example, the driver does not check whether the seat belts are fastened or when someone needs to disembark.

All Haagse Hopper passengers have to have their own ticket, regardless of the children's age and whether they have their own seat on the bus.

Children up to 2 years old may sit on parents' laps during the ride, but a seat must always be kept free for the child.

Certainly, Haagse Hopper passengers are required to wear a seat belt. The exception to this are children up to 3 years old who sit on parents' laps.

The Haagse Hopper costs €1.50 per single journey. Buy your ticket in the vehicle.

Book your ride via the Ride Pingo app. Buy your ticket from the driver in the vehicle. Please note that payment can only be made with a bank card.

No, this is not possible. The Haagse Hopper ticket is only valid for the Haagse Hopper.

No, this is not possible. Buy your Haagse Hopper ticket in the vehicle.

No, this is not possible. Buy your Haagse Hopper ticket in the vehicle.

No, this is not possible. Buy your Haagse Hopper ticket in the vehicle.

If no travel options are offered, all seats in the Haagse Hopper are reserved for the desired time. Please try again later.

The driver will wait for a maximum of 1 minute at the stop. If you are not present at the stop, the reservation will expire and the bus will continue its journey.

You can cancel via cancellation button in the Ride Pingo app or by calling 0900 9282.

Contact our information line on 0900 9282 (usual call charges).

Follow the bus in real time in the Ride Pingo app. For other questions, our customer service team can be reached on 0900 9282 (usual call charges).

0900 9281 (€ 1.00 per call)
Available on weekdays from 07.00 - 21.00 and on Saturdays and public holidays from 12.00 - 24.00.

0900 9282 (usual call charges)
Available on weekdays from 07.00 - 21.00 and on Saturdays and public holidays from 12.00 - 24.00.

Contact our information line 0900 9282 (usual call charges).

Complaints about the Haagse Hopper can be sent by email to klachtenhaagsehopper@htm.nl. You will receive a response from us within 2 working days.

The privacy statement can be found in the Ride Pingo app under Privacy Policy.

The general terms and conditions of the Ride Pingo app can be found in the app, under general terms and conditions.
You can see the general terms and conditions Haagse Hopper Benoordenhout here..

HTM Personenvervoer N.V.
Branch address: Koningin Julianaplein 10, 2595 AA The Hague
Chamber of Commerce number: 27014495
Telephone number: 0900 486 4636

Ride Pingo app

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