Early termination

OVPay products

Reizigers gebruiken telefoon in HTM tram

Form

Want a refund for your online purchase?

You may return your online-purchased discount subscription on your payment card (OVPay) within 14 days. You will then receive a refund according to the rules for distance selling.

Do you want a refund for a product on your OV-Chipkaart? Please contact customer service.

How to request a refund?

Applying is quick and easy using the form below.

Number in bankstatement
NLOV
For example €4,00
For example HTM 20% Discount