Terms and conditions

About this site

HTM is responsible for the content of this website. We strive to offer this website with the most up-to-date and accurate information, exercising the utmost care and attention. If you come across anything that is incorrect or outdated, we highly value your feedback. Questions, comments, and suggestions regarding the functionality and design of this website are also welcome.

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General Transport Conditions

The General terms and conditions apply to all transport services provided by HTM. This also applies to HTM Fiets. If you are not satisfied with our complaint handling, please contact Klachtenloket Openbaar Vervoer. This desk examines the next steps in mediation between you and HTM and provides appropriate guidance.

Cookies

This website uses cookies. HTM places standard necessary and analytical cookies to ensure the proper functioning of the website and to analyze our website traffic. We also place cookies to display relevant advertisements through our partners (websites and social media).

Cookies are small text files that websites can use to make user experiences more efficient. According to the law, we may store cookies on your device if they are strictly necessary for the use of the site. For all other types of cookies, we need your permission. Adjust the cookie settings here.

Privacy

All information we receive is treated confidentially. Personal or address information is used exclusively for the purposes for which you provided them. HTM accepts no liability for any damage resulting from consulting this website or the inability to access our website or the information provided. Read our privacy conditions here.

References and Links

References and hyperlinks to sites outside htm.nl are included for informational purposes only. The responsibility for the content, reliability of these websites, and the operation of the links lies with their creators.

Copyright and Reuse

The content of this website is owned by HTM and is protected by copyright. You may use, download, copy, and freely distribute all information and material on htm.nl, but not for commercial purposes. Always ensure proper attribution.

EMV / OVpay

Together with various Dutch public transport companies and Translink, HTM introduces the possibility to check in and out of public transport using a suitable contactless debit card, credit card, or mobile phone with mobile payment. These conditions apply to this service.

OV-chipkaart

Anyone applying for an OV-chipkaart accepts the General Terms and Conditions for use of the OV-chipkaart as part of this process. There also are terms and conditions for automatic reloading on the card.